Disclaimer: Compass's content is generated with AI and may contain inaccuracies—please verify independently.
Compass can conversationally answer your infrastructure-related questions. The table below outlines the types of data Compass can access:
Category | Details Provided by Compass |
Application Maps | Visual or structured mapping of application components and their interdependencies |
Clustered & Advanced Networking | Insights into clustered environments, including load balancers and multi-NIC servers |
Custom Tags | User-defined labels to help categorize and organize assets |
Data Inventory Sources | Details regarding the origin and variety of data sources Faddom collects from |
Direct Answers | Natural language responses to infrastructure-related questions |
External Communication | Insight into outbound or inbound connections with systems outside the organization |
IP Groups | Information about clustered environments and grouped services |
Network Connections | Information on how servers and devices communicate across the network |
Operating Systems | Details on OS types, versions, end of life, and support status |
Security Vulnerabilities | Identification of known vulnerabilities (e.g., CVEs) affecting your systems |
Server Details | Metadata and configuration information about servers |
Software | Inventory of installed software across the environment |
SSL Certificates | Highlights issues with SSL certificates and sessions |
Subnets & Segmentation | Details on network segmentation, subnet configurations, and subnet policies |
Optimize | Insights into infrastructure optimization recommendations and resource usage |
Migration | Information about migration waves, members, dependencies, and cost assessments |
PaaS | Information about discovered cloud services |
Lighthouse AI (Events) | Ability to answer questions and further investigate anomalies detected by Lighthouse AI (from v2026.1 and up) |
Shadow IT | Insights into unused or unmanaged assets such as outdated or idle servers (from v2026.2 and up) |
CVEs | Details on detected CVEs within your environment and their affected servers |
User and Group Information | Visibility into user accounts, roles, and group memberships from Active Directory |
Pre-Requisites
You must have the Compass module enabled in your license. This is managed per seat and will also need to be enabled for your user. If this module is not available, please get in touch with us at support@faddom.com.
Compass is hosted in Faddom’s cloud environment for processing. However, query results remain within your environment.
If you are hosting the database on a separate server (split installation), connect to the web server (UI/Tomcat server) via SSH and run the following command:
sudo /etc/illuminit/configureRemoteCompass.sh <remote_ip> '<ssh_password>'
Note: Always enclose the SSH password in single quotes (
' ') if it contains special characters such as!,@, or$, to ensure the shell interprets the command correctly.
Ensure that your workstation or browser can access: https://compass.faddom.ai
Programmatic access to Compass requires the appropriate Compass license tier. Access limits may vary by license and are based on Enhanced Mode usage.
How To Access Compass
Click Compass AI Chat from the sidebar menu; or
Click the Compass AI button at the top of any screen where it's available
Using the Chat
Type your question or query into the chat window.
Compass will respond in a conversational style. It may ask for additional clarification to help refine or expand the answer.
Responses by Compass AI may be limited to 20 responses in the UI. To see all results, you may export the answer.
Enhanced Mode
Enabling Enhanced Mode will allow Compass AI to read the context of the current screen to provide more relevant and detailed insights to the user. This is done by giving Compass AI a screenshot of the current view only, and does not involve further screen recording or monitoring. Once enabled, you can ask Compass AI questions about the current screen, or select one of the suggested prompts.
Programmatic Access via MCP
Available from v2026.2
Depending on your license and enabled access method, you can also access Compass programmatically. This lets external tools and automated workflows send infrastructure-related questions to Compass without using the chat interface.
Programmatic access is available through supported API or MCP-based access methods. For a full walkthrough of connecting AI coding agents to Compass through MCP, see this article
Note: Programmatic Compass access is subject to licensing and rate limits. These limits control high-volume usage and vary based on your Compass license tier. Programmatic access uses Enhanced Mode-based licensing.
Getting support through Compass
When Compass detects a support-related query, it automatically opens the Faddom support chat with your question, starting a conversation with our support assistant.