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How to Activate Your License Online and Offline
How to Activate Your License Online and Offline
Alex Patnick avatar
Written by Alex Patnick
Updated over 2 months ago

If you do not have an active license, you will be greeted by the license activation screen. If you want to update your license manually please follow the below guidelines (*by default Faddom will automatically update your license upon entry, in case any license changes were made):

  1. Selecting the letter indicating the user in the Top Right .

  2. Select My Account

  3. Click the pencil and then follow the on screen instructions
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If you have an active internet connection, you can enter the activation key you have received by email in the Activation Key field and click on Update. This should take a moment and then the license should be activated.

Online_Activation.png

If you do not have an active internet connection, you will be presented with a QR code for Offline Activation to scan from your mobile device

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You will then be presented with the below where you will be presented with the email address associated with your license and where the file will be sent. You then click on Confirm Activation which will sent the license to your email and you will be presented with the second screen

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Once you receive the email, you can click on Upload your file then you will be presented with the below screen. Once completed, Faddom will be activated and you can start setting up your data sources by following the onscreen instructions.

Offline_Activation.png

If you want to migrate your Faddom server to a different host, you will not be able to activate the license again. Please contact Faddom support at support@faddom.com and we can release the license for activation on a different host.

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