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Troubleshooting Invalid Auth Key on a Windows Proxy

If you are seeing the error message Invalid Auth Key on a Windows server, you can follow the below procedure to resolve the issue.

  1. Go to Settings > Proxy Configuration

  2. Click on Add a Proxy

  3. Copy the key
  4. Connect to the Windows server where the proxy is installed via RDP
  5. Open a text editor (e.g. Notepad or Notepad++ as Administrator)
  6. Open the file C;/Program Files/Faddom/Tomcat/Conf/vnt-proxy.properties (you may need to change file type to All Files)
  7. In the line authentication key = paste the key after the = symbol. 
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