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I am trying to activate my free license and get an Invalid License message.

Please try to clear the database and then try to activate the license. To do this, use the following procedure:
  1. Connect to the server using ssh or the vmware console
  2. Login to the console using the root user (default password is admin)
  3. Run the following command:  psql -h localhost -U postgres -f /etc/illuminit/cleanAll.sql serviceware
  4. Then restart the service using the command: systemctl restart tomcat
  5. Wait a minute for the service to restart and then try to activate the license
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