Faddom Help Center

Notifications

Faddom generates notifications for application map-related events as well as administrative events. The notifications can be viewed on the Notifications screen.

  • Channels: specify notification targets and protocol
  • Subscriptions: a link between notification type, channel, and recipient

To configure notifications, you must first define the notification channels to specify the targets and then create the various notification subscriptions.

 

Notifications Channels

Types of notification channels are:

  • Email for sending email alerts per Faddom notification
  • SNMP for sending SNMP traps per Faddom notification


View notifications channels:

  • Browse to settings->Notifications->Notification Channels in Faddom UI
  • Each row in the Notification Channels window represents a different notification channel
  • Channel details:
    • Channel name – channel’s name
    • Channel type – Specifies the type of channel (SNMP/EMAIL)
    • Server – SNMP / Email server name/address
    • Port – Specifies the port for the notification channel

Create a notification channel:

  • Click on “New Channel”
  • Email channel:
    • Choose the Email type and fill the fields:
      mceclip0.png

    • View your new channel:
      First.pngSNMP channel:
      • Choose the SNMP type and fill the fields:
        mceclip2.png

      • View your new channel:
        SNMP.png

Notifications Subscriptions

View notifications subscriptions:

  • Browse to settings->Notifications->Notification Subscriptions in Faddom UI
  • Each row in the Notification Subscriptions window represents a different notification subscription
  • Subscription details:
    • Name – subscription’s name
    • Notification type – selected notification category.
    • Application maps – optionally filter notifications by affected application maps.
    • Notification channel
    • Channel parameters – input for the notification channel 

Create a notification subscription:

  • Click on “New Subscription”
    mceclip4.png

  • Select relevant notification type and match it with one of the channels
  • Set required channel parameters
    mceclip5.png
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