Faddom

If the upgrade fails, it may not be possible to recover your data. Therefore, it is highly recommended to take a snapshot/backup of your server before performing the upgrade.

Tomcat - from Tomcat 9 to Tomcat 10

Java - for all Faddom installs, we are upgrading to Java 21, except for AWS, which is Java 17

PostgreSQL - this is being upgraded to PostgreSQL 16

- Tomcat - from Tomcat 9 to Tomcat 10
- Java - for all Faddom installs, we are upgrading to Java 21, except for AWS, which is Java 17
- PostgreSQL - this is being upgraded to PostgreSQL 16

Upgrading Tomcat &amp; Java can be achieved by following our standard upgrade guide. <a href="https://support.faddom.com/en/articles/9428901-upgrading-the-faddom-server">Upgrading the Faddom Server</a>

PostgreSQL requires an upgrade to be performed manually after the main upgrade script completes. While Faddom will still work, it is highly recommended to upgrade PostgreSQL, as the version currently installed is End of Life and Support.

Depending on the size of the database, it may take time, so please let it run. During this process, Faddom will not be accesible.

If you have a separate database server (split-installation) you will need to

1. Copy the script to the database server <code>scp /cd /opt/FaddomServerUpgrade/upgrade_to_postgresql16.sh</code>
 <code>script.sh faddom@&lt;DBIP&gt;:/tmp</code>

1. On a single-instance server of Faddom <code>sudo ./opt/FaddomServerUpgrade/upgrade_to_postgresql16.sh</code>
2. On a split installation 
 1. SSH to the database server
 2. <code>cd /tmp</code>
 3. <code>sudo ./upgrade_to_postgresql16.sh</code>

1. Connect to the server via SSH
2. If you have a separate database server (split-installation) you will need to
 1. Copy the script to the database server <code>scp /cd /opt/FaddomServerUpgrade/upgrade_to_postgresql16.sh</code>
 <code>script.sh faddom@&lt;DBIP&gt;:/tmp</code> 
3. Run the script 
 1. On a single-instance server of Faddom <code>sudo ./opt/FaddomServerUpgrade/upgrade_to_postgresql16.sh</code>
 2. On a split installation 
 1. SSH to the database server
 2. <code>cd /tmp</code>
 3. <code>sudo ./upgrade_to_postgresql16.sh</code>

Open File Manager and navigate to <code>C:\Program Files\Faddom\Setup</code>

Locate the file <code>upgradeToPostgresql16.bat</code>

Right-click the file and select Run as Administrator

1. Connect to the Faddom server via RDP
2. Open File Manager and navigate to <code>C:\Program Files\Faddom\Setup</code>
3. Locate the file <code>upgradeToPostgresql16.bat</code>
4. Right-click the file and select Run as Administrator

The Faddom proxy will automatically upgrade and will remain on Tomcat 9 and Java 11. If you wish to upgrade Tomcat and Java on the proxy, you will need to redeploy the proxy. 

Open <code>Control Panel &gt; Add or Remove Programs</code>

Open Windows services and confirm the <code>Faddom Apache Proxy</code> The service is deleted. If not, do the following

1. Open CMD as Administrator
2. Run the command <code>sc delete FaddomProxy</code>

Install the proxy according to the guide <a href="https://support.faddom.com/en/articles/9428892-how-to-setup-the-faddom-proxy">How to Set Up the Faddom Proxy</a>

1. Connect to the Faddom server via RDP
2. Open <code>Control Panel &gt; Add or Remove Programs</code>
3. Uninstall the <code>Faddom Proxy</code> 
4. Open Windows services and confirm the <code>Faddom Apache Proxy</code> The service is deleted. If not, do the following
 1. Open CMD as Administrator
 2. Run the command <code>sc delete FaddomProxy</code>
5. Install the proxy according to the guide <a href="https://support.faddom.com/en/articles/9428892-how-to-setup-the-faddom-proxy">How to Set Up the Faddom Proxy</a>

Redeploy the VM using the same IP to ensure the firewall rules do not need further changes

1. Delete the Faddom Proxy VM
2. Redeploy the VM using the same IP to ensure the firewall rules do not need further changes

Upgrading from 2025.1 to 2025.2

Find answers and get help from Intercom Support and Community Experts

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Upgrading from 2025.1 to 2025.2

Prerequisite

What Is Being Upgraded?

How To Upgrade

Tomcat & Java

How To Upgrade PostgreSQL

Linux

Windows

How To Upgrade a Remote Proxy

Windows

Linux